Shipping & Returns

 

Shipping Information

FREE ground shipping on all order shipped within the US. Want your order faster, select Priority Shipping at checkout and upgrade for only $3! That’s right, we’ll put your $5 FREE ground shipping credit towards your Priority Shipping cost.

If you need your order ASAP and would like expedited options other than Priority, please contact us at 1-512-666-8601 and we will be happy to accommodate you.

Ground FREE
Priority $3
Overnight - Please call to make arrangements for expedited shipping.

Easy Returns & Exchanges

Not satisfied with your order, no problem! Please mail your order in the original packaging to our studio within 7 days of receiving your order and we will happily refund your money once we receive and inspect the jewelry. All shipping must be paid for by the customer and will not be reimbursed by Swoon Gems.

We strongly advise shipping your order with a tracking number. Swoon Gems is not responsible for returns that do not reach our studio.

Swoon Gems 
11213 Timbrook Trl.
Austin, TX 78750